Yes — when exiting any of the airports listed, you are required to pay a WST $10 exit ticket. This ticket must be paid for in cash, using Samoan Tala (WST). It is not included in your flight ticket or your car rental with Motu Car Rentals. 💡 Tip: Make sure to have at least WST $10 in cash ready to pay the fee.

If the rented vehicle is not returned in its original condition, the security fee will cover expenses related to cleaning, refueling, scratches, stains, missing accessories, and any damages incurred to the vehicle or its accessories. The deducted fee will vary based on the condition of the rental car during check-in.

All of our rental cars come with premium insurance, providing customers with liability coverage up to a maximum of WST50,000 for personal injury. Customers are responsible for the first WST1,000 in case of any damage.

Yes! Many of our guests choose to explore both Upolu and Savai’i by ferry — and we’re here to help make the process as smooth as possible. However, please note: 🔁 A return ferry ticket to Mulifanua wharf is required. If a return ticket is not confirmed, a WST$200 policy breach fee will apply. 🚗 Ferry Transport for the Vehicle Ferry fees for the rental car are the responsibility of the customer. Want a stress-free experience? Let us handle your vehicle ferry booking! We charge a WST $100 admin fee for this service. At pickup, you’ll reimburse us for the ferry tickets fees, plus the WST $100 admin fee. 👥 Passenger Tickets Passenger tickets must be purchased directly on the day of travel. We do not pre-book or handle passenger ferry tickets. The driver's fare is included in the vehicle’s ferry ticket — no separate ticket needed for the driver. For more info or to request assistance with ferry bookings, contact us: 🌐 https://motucarrentals.com/ 📞 +685 770 7537 📧 [email protected]

Yes! You're welcome to take our rental cars to Savai'i.

Yes, we are now authorized to provide Samoan temporary driver's licenses! The fee for this temporary license is WST21.00. Upon picking up your rental vehicle, our agent will issue you one.

According to Samoa law, all visitors renting a car must obtain a temporary driver's license to legally drive on the island.

Our rental rates vary depending on the type of vehicle and the season: *Compact Cars (5-seaters): WST140 – WST180 per day *Vans (7–10 seaters): WST210 – WST300 per day *SUVs (5-seaters): WST200 – WST250 per day Please note: Prices may fluctuate depending on demand and peak travel seasons. For the most accurate and up-to-date rates, please visit our website or contact us directly: 🌐 Website: https://motucarrentals.com/ 📞 Phone/WhatsApp: +685 770 7537 📧 Email: [email protected]

SAVE 10% on select cars when you book at least 10 days in advance

The refund policy of Motu Car Rentals is outlined as follows: Cancellations made more than 48 hours in advance: No cancellation fees apply. You will receive a full refund. Cancellations made less than 48 hours in advance: You will be charged 50% of the total amount, and the remaining 50% will be refunded. No notice provided (via company email or phone call): No refund will be issued. Once the rental period has started: No refunds will be made, except in cases where the vehicle has repeatable mechanical problems.

We offer convenient pick-up and drop-off services for your rental car, designed to make your experience hassle-free: At Faleolo International Airport: Pick-up and drop-off are available for a small fee. At our main office in Faleolo: Located less than a 5-minute drive from Faleolo International Airport, pick-up and drop-off here are free of charge (WST 0). Other locations: Fees may vary depending on the pick-up or drop-off location. For full details, please visit our website: www.motucarrentals.com Our friendly team is also available to assist you upon arrival, ensuring your rental process is smooth and straightforward.

We offer a variety of vehicles to suit your travel needs in Samoa: Compact Cars (5-seaters): Perfect for solo travelers, couples, or small families looking for an economical and easy-to-drive option. Price: WST140 – WST180 per day SUVs (5-seaters): Ideal for those wanting extra space and comfort, with good performance on Samoa’s diverse terrain. Price: WST200 – WST250 per day Vans (7–10 seaters): Great for larger groups or families who need more seating and luggage space. Price: WST210 – WST300 per day All vehicles are well-maintained, clean, and ready to help you explore Samoa comfortably and safely. For the latest availability and detailed info, please visit https://motucarrentals.com/ or contact our team directly.

You must be 25 years old and above to rent a car.

To modify or cancel your car rental reservation, send us an email at [email protected].

Unfortunately, pets are not allowed in any of our rental cars.

If you're arriving from American Samoa, you'll land at the Faleolo Regional Airport, which is different from the Faleolo International Airport. Please note: Faleolo Regional Airport has no banks, currency exchange services, or ATMs available. The closest place to exchange currency or withdraw cash is at the Faleolo International Airport, a short drive away. ATMs are usually available at the International Airport, but bank counters and Western Union are only open during major international flight arrivals. 💡 Important Travel Tip: Before leaving American Samoa, we highly recommend converting some of your funds into Samoan Tala (WST) and bringing it with you. This will help cover immediate costs like transportation, the airport exit fee, or your car rental deposit. If you arrive without any Samoan currency, you can take the free shuttle from Faleolo Regional Airport to Faleolo International Airport. While currency exchange services and Western Union are only open during major international flight arrivals, ATMs are available at all times for cash withdrawals.

Booking a car with Motu Car Rentals is easy and straightforward! Simply visit our website at https://motucarrentals.com/ to book directly online. Our online booking system lets you reserve your rental in just a few clicks. If you experience any issues or prefer to book via email, feel free to contact us at: 📧 [email protected] We’re here to help make your booking process as smooth as possible!

Absolutely! We’re happy to assist with: 1. Directions to the nearest ATMs or currency exchange services 2. Guidance on where and when banks or Western Union locations are open

We accept: 1. Samoan Tala (WST), USD, NZD, AUD 2. Major credit and debit cards (Visa and MasterCard) If you plan to pay in another currency, please contact us ahead of time so we can confirm if it can be accepted. Call: +685.770.7537 Email: [email protected]

Yes, you can exchange foreign currency to Samoan Tala (WST) at Faleolo International Airport — but it's important to know when and where to do it. There are two main options to exchange your money upon arrival: 1. Inside the Baggage Claim Area As you collect your luggage, you’ll find: *Western Union (Currency One) *BSP Bank (Bank South Pacific) Both offer foreign currency exchange services. If they are open when you arrive, this is the most convenient place to convert your money right away. 2. Just After Exiting the Arrival Gate If you miss the exchange counters inside baggage claim, or if they are closed, there are additional exchange counters outside. *Western Union (Currency One) *BSP (Bank South Pacific) *National Bank of Samoa ⚠️ Please note: Bank and exchange counter hours are often based on the arrival of major international flights. If you arrive during off-peak hours, these services may not be open. However, there’s good news — ATM machines are available 24/7 at the airport. You can use international debit or credit cards to withdraw Samoan Tala directly. This is a reliable option if you need cash immediately and exchange services are closed. 💡 Tip: The exchange rates are the same whether you use Currency One or BSP, either at the baggage claim area or outside the arrivals area.